Reference

How maroko66 Handles Your Personal Information

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear purpose and stored only as long as necessary to keep your account running.

Account data protectionDANA, OVO, GoPay contextYour right to access & deleteCookie and device disclosureIndonesia-region scope
maroko66 How maroko66 Handles Your Personal Information
DATA HANDLING PRACTICES

Four Ways We Protect Your Account Data

Data security at maroko66 is not a checkbox — it shapes how every part of your account is built. From the moment you link your DANA or OVO wallet to the moment you request withdrawal, your information passes through encrypted channels and is accessed only by the teams that need it to serve you.

Encrypted Account Access Every login to your account uses SSL encryption. Session tokens expire automatically after inactivity, so your account does not stay open on a shared device without your knowledge.
Cookie Disclosure We use cookies to remember your session and track which pages you visit — not to build advertising profiles. You can clear or block cookies through your mobile browser settings at any time.
Retention and Deletion We keep your data only as long as your account is active or as local law requires. When you close your account, personal data not needed for dispute resolution or legal record-keeping is scheduled for deletion.
Data Access Requests You can request a summary of what data we hold on your account. Contact support through live chat or email, verify your identity with your registered OTP, and we will prepare your data summary.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Reach our support team through the live chat icon in your account dashboard. Available around the clock for data queries, account access requests, and wallet verification concerns.
Email Support Send a written request to our support email for formal data access or deletion inquiries. We aim to respond within a reasonable period so your request does not sit unresolved.
Account Help Centre Log into your maroko66 account and navigate to the Help section to submit a privacy-related ticket. This path keeps your request linked directly to your verified account record.

Common Questions About Your Privacy on maroko66

These are the questions we hear most often from people checking what we do with their account information. If your question is not covered here, our support team is available around the clock.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. Device identifiers and login session data are also recorded to keep your account secure.

We do not sell your data. Payment processors connected to DANA, OVO, and GoPay receive only the transaction data they need to complete your deposit or withdrawal — nothing beyond that.

We retain your data while your account is active and for as long as local law or dispute resolution needs require. Once those obligations are met, personal data is scheduled for deletion.

Yes. Contact support via live chat or email, confirm your identity through your registered OTP, and request a data summary or deletion. We aim to respond within a reasonable timeframe.

Cookies keep your session active and help us understand which parts of the platform you use. You can block or clear cookies in your mobile browser settings without losing access to your account.

This policy applies to all account holders where our service is available. Access depends on local law and eligible regions — use of the platform indicates acceptance of this policy where permitted.